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Account Setup
We will setup your account after we have received
payment and we and/or our payment Partner(s) have
screened the Order(s) incase of fraud. It is your
responsibility to provide us with an email address
which is not @ the Domain(s) you are signing up
under.
Content
All services provided by us may only be used for
lawful purposes. This includes, but not limited to:
copyrighted material, material we judge to be
threatening or obscene, pornography. Examples of
unacceptable material:
IRC Bots
Warez Sites
Pirated Software
Hate sites
Hack Programs and archives
Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of
unsolicited e-mail, bulk emailing, and spam. "Safe
lists" and "double option" will be treated as spam.
Any user who sends out spam will have their account
terminated without notice. We reserve the right to
require changes or disable as necessary any web
site, account, database, or other component that
does not comply with this policy, at its sole
discretion. We also reserves the right to make any
such modifications in an emergency at our sole
discretion. We reserve the right to charge the
holder of the account used to send any unsolicited
e-mail a clean up fee. This cost of the clean up fee
is left entirely to the discretion of
Yazuhost.com. All rights reserved.
Payment Information
You agree to supply appropriate payment for the
services received from us, in advance of the time
period during which such services are provided. You
agree that until and unless you notify
Yazuhost.com of your desire to cancel any or all
services received, those services will be billed on
a recurring basis. We reserve
the right to change the monthly payment amount and
any other charges at anytime.
Backups and Data Loss
Your use of the service is at your sole risk. We are
not responsible for files and data residing on your
account. You agree to take full responsibility for
files and data transferred and to maintain all
appropriate backup of files and data stored on our
servers.
Cancellation and Refunds
We reserve the right to cancel the account at any
time. Customers may cancel at any time. We give you
an unconditional 30 day money back guarantee on
managed shared hosting, and reseller solution's.
Refund requests after 30 days will be refunded on a
prorated basis of any unused time. Only first-time
accounts are eligible for a refund. For example, if
you've had an account with us before, cancelled and
signed up again, you will not be eligible for a
refund or if you have opened a second account with
us.
Resource Usage
Users may not initiate the following:
1- Use 25% or more of system resources for longer
then 90 seconds. There are numerous activities that
could cause such problems; these include: CGI
scripts, FTP, PHP, HTTP, etc.
2- Run any type of interactive real-time chat
applications that require server resources.
Remotely-hosted services are fully allowed.
3- Run stand-alone, unattended server-side processes
at any point in time on the server. This includes
any and all daemons, such as IRCD.
4- Run any software that interfaces with an IRC
(Internet Relay Chat) network.
5- Run any gaming servers such as counter-strike,
half-life, battlefield1492, etc
Bandwidth Usage
You are allocated a monthly bandwidth allowance.
This allowance varies depending on the hosting
package you purchase. Should your account pass the
allocated amount we reserve the right to suspend the
account until the start of the next allocation,
suspend the account until more bandwidth is
purchased at an additional fee, suspend the account
until you upgrade to a higher level of package,
terminate the account and/or charge you an
additional fee for the overages. Unused transfer in
one month cannot be carried over to the next month.
Money back Guarantee
On dedicated servers, and collocation no full refund
will be honored, the 30 day money back guarantee
does not apply. We reserve the right to refund a
prorated amount or no refund at all.
Price Change
The amount you pay for hosting will never increase
from the date of purchase. We reserve the right to
change prices listed on our site, and the right to
increase the amount of resources given to plans at
any time.
Indemnification
Customer agrees that it shall defend, indemnify,
save and hold us harmless from any and all demands,
liabilities, losses, costs and claims, including
reasonable attorney's fees asserted against us, its
agents, its customers, officers and employees, that
may arise or result from any service provided or
performed or agreed to be performed or any product
sold by customer, its agents, employees or assigns.
Customer agrees to defend, indemnify and hold
harmless any liabilities arising out of; (1) any
injury to person or property caused by any products
sold or otherwise distributed in connection with us;
(2) any material supplied by customer infringing or
allegedly infringing on the proprietary rights of a
third party; (3) copyright infringement and (4) any
defective products sold to customers from
Yazuhost.com's server.
Disclaimer
We will not be responsible for any damages your
business may suffer. We make no warranties of any
kind, expressed or implied for services we provide.
We disclaims any warranty or merchantability or
fitness for a particular purpose. This includes loss
of data resulting from delays, no deliveries, wrong
delivery, and any and all service interruptions
caused by us and our employees.
Changes to the TOS
We reserve the right to revise its policies at any
time without notice.
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